Privacy Policy

1. Introduction

Ignite the Market LTD (Registration No. 16589160) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our FREE energy, insurance, and finance comparison services.

We are registered in England and Wales and comply with all UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

2. Information We Collect

To provide you with accurate energy, insurance, and finance comparisons, we may collect:

• Contact Information: Name, email address, phone number, business address
• Business Information: Company name, registration number, industry type, number of employees
• Energy Usage Data: Current supplier details, consumption history, meter readings, site information
• Insurance Requirements: Coverage needs, business risk profile, claims history
• Financial Information: Information relevant to business finance options (we do not store payment card details)
• Technical Data: IP address, browser type, device information, cookies

3. How We Use Your Information

We use your personal information to:

• Provide FREE comparison quotes for energy, insurance, and finance products
• Communicate with suppliers on your behalf to secure the best rates
• Send you personalized quotes and market updates
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Comply with legal and regulatory obligations
• Prevent fraud and ensure the security of our platform

We will never sell your personal data to third parties. We only share your information with energy suppliers, insurance providers, and finance partners when necessary to provide you with quotes, and only with your explicit consent.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given explicit consent for us to process your data for quote comparisons
• Contract: Processing is necessary to provide our services to you
• Legitimate Interests: We have a legitimate interest in improving our services and preventing fraud
• Legal Obligation: We must process certain data to comply with UK regulations

5. Data Sharing and Third Parties

We may share your information with:

• Energy Suppliers: To obtain competitive quotes for your business
• Insurance Providers: To secure insurance coverage options
• Finance Partners: To provide business finance comparisons
• Service Providers: Third-party platforms that support our operations (e.g., hosting, analytics)
• Legal Authorities: When required by law or to protect our rights

All third parties are required to maintain the confidentiality and security of your data and may only use it for the specific purposes we authorize.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Typically, we keep your information for the duration of our business relationship plus up to 6 years to comply with legal and regulatory requirements. After this period, we will securely delete or anonymize your data.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request corrections to inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details in Section 11.

8. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication protocols
• Employee training on data protection and privacy
• Incident response procedures

While we take all reasonable steps to protect your data, no internet transmission is 100% secure. We encourage you to take steps to protect your own information.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve website functionality and performance
• Provide personalized content and quotes

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately. Visit ico.org.uk for more information.